SUPPORT • RIMRISERUSA
At RimRiserUSA Percussion our goal is a simple one, we want EVERY Client to be Happy. If you have an issue with one of our products and are not completely satisfied we offer 100% money back guarantee no questions no hassle. Call (917) 501-9973
Send us a message and we will get back to you as soon as possible.
Call (917) 501-9973 with any immediate concerns.
Frequently Asked Questions
There seems to be movement when The RimRiser is mounted on the Snare is this normal?
Yes the movement is very minimal. This breathable room prevents choking of the sound, less friction on the hoop while still maintaining hoop contact.
What if the included tension rods are too long or too short for my drum?
The two rods included are Standard size 7/32 and 5mm DW. length is approximately 3 inches which fit most drums with a hoop however, we provide additional sizes and threads if needed free of charge in most cases. our selection is based on the most popular ranges of Snares and Toms please know we will do whatever we can to assure your satisfaction, just email or call us anytime.
Will the RimRiser interfere with my movement around the kit?
The RimRiser raises your drum hoop about an inch, this with strategic positioning it should not get in the way no more than a mic mounted on your hoop. The RimRiser was designed to be non intrusive and compact.